Privacy Policy
Last updated: March 31, 2026
1. Who We Are
SnaptoPro ("we", "us", "our") operates the website snaptopro.com. We provide an AI-powered headshot generation service that transforms your casual photos into professional portraits. For any privacy-related enquiries please contact us at info@snaptopro.com.
2. Information We Collect
Account & Contact Data
When you create an account we collect your email address. We do not collect your name, address or phone number unless you voluntarily provide them (e.g. in support communications).
Photos You Upload
To generate your AI headshots you upload one or more photos of yourself. These images are stored securely in our cloud infrastructure and processed by our trusted AI provider solely to generate your portraits. We do not use your photos to train AI models and we do not share them with third parties for any other purpose.
Payment Data
Payments are processed by our payment provider (Stripe). We never see or store your full credit card details. Stripe may collect billing address and card information in accordance with their own privacy policy.
Usage & Technical Data
We automatically collect standard server logs including IP address, browser type, referring URL and pages visited. This data is used to diagnose issues, prevent abuse and improve the service.
3. How We Use Your Data
- To provide and operate the SnaptoPro service
- To generate AI headshots from your uploaded photos
- To send you transactional emails (sign-in links, order confirmations)
- To respond to your support requests
- To prevent fraud and ensure platform security
- To comply with legal obligations
We do not sell your personal data. We do not use your photos for advertising or share them with marketers.
4. Data Retention
Generated headshots and original uploaded photos are retained on your account until you delete them or close your account. After account closure we delete your photos within 30 days. Server logs are retained for up to 90 days.
5. Third-Party Processors
To operate the service we work with trusted third-party providers for authentication and secure data storage, AI image generation processing, payment processing, and website hosting. Each provider is carefully vetted, bound by a Data Processing Agreement, and only processes data as strictly necessary to deliver their part of the service.
6. Your Rights
Depending on your jurisdiction you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to or restrict certain processing
- Data portability (receive your data in a machine-readable format)
- Lodge a complaint with your local data protection authority
To exercise any of these rights please email info@snaptopro.com. We will respond within 30 days.
7. Security
We use industry-standard security measures including TLS encryption in transit, encrypted storage at rest and access controls to protect your data. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.
8. Children's Privacy
SnaptoPro is not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on the site. Continued use of SnaptoPro after changes become effective constitutes acceptance of the updated policy.
10. Contact
For any questions about this Privacy Policy or your personal data please contact:
SnaptoPro
Email: info@snaptopro.com